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Transparency, Responsiveness, Accountability, and High Quality Customer Service
September 9, 2019
It is my privilege to serve as Acting Director of the U.S. Department of Health and Human Services (HHS) Program Support Center (PSC). PSC is an organization with a great history — over 24 years — of supporting customers so that they can focus on their important missions.
Being in this role presents some great opportunities to look at ways to provide the best service. All of us at PSC along with the other components of the Office of the Assistant Secretary for Administration (ASA) are working together to take on this challenge.
Our focus rests squarely on delivering best-in-class shared services: transparency, responsiveness, accountability, and high quality customer service. Our success depends upon our ability to take ownership of these priorities and infuse them in all we do, focusing daily on excellence as we endeavor to be the most valued service provider.
We will make sure you get what you need and pay a fair price, to ensure value so you can stay mission-focused rather than consumed by process.
I look forward to working together. Please continue to let us know how we can best serve you.
Acting Director, Program Support Center