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Shared Services Community

  • Walter Discusses Effect of M-17-22 on Shared Services, Federal Government

    Jd Walter, Director of Customer Relationship Management, Program Support Center (PSC), provides insights on the impact of the Office of Management and Budget memo M-17-22 on the federal government and the future of shared services.

  • PSC Chief Financial Officer Discusses Role on ReImagine HHS

    Bill McCabe, Director, Financial Management and Procurement Portfolio and Chief Financial Officer, PSC, was interviewed about his role on ReImagine HHS, an initiative begun by U.S. Department of Health and Human Services (HHS) Secretary Tom Price, MD.

    • Director's Corner

      Al Sample.

      PSC Partners Initiative

      PSC Partners is an initiative to further leverage PSC’s capacity, build partnerships, and build solutions for agency’s most pressing needs. The initiative is about moving from services to solutions — building sustainable partnerships to enhance mission readiness.

      Learn More

    • 11 tips for success in shared services

      [Federal News Radio] | [11/17/2015 5:00:00 AM]

      Between 1789 or so and now, the federal government has grown like bamboo — each shoot separate — rather than like a pin oak tree, with a single trunk supporting all the branches. That’s one reason the Office of Management and Budget is pushing shared services. It’s a way to reduce cost and redundancy.

    • Following the Path to Shared Services

      [FedTech] | [11/3/2015 5:00:00 AM]

      The federal government’s business infrastructure is broken and highly vulnerable to cyberattack, to the point that Michael Daniel, the White House cybersecurity coordinator, has called its condition “indefensible.”

    • Why Feds Should Study Private-Sector Approach to Shared Services

      [MeriTalk] | [11/3/2015 5:00:00 AM]

      Almost every day, a news story appears about issues that affect the Federal government–shrinking Federal budgets, the low rate of employees’ job satisfaction, or cyber threats against its networks. The problems facing the Federal government are steep; however, the Federal government can better serve critical mission-support functions (think: financial management, human resources, information technology, procurement, or acquisition) by adopting best practices tested and improved over the years by the private sector.

    • Administration Shared Services Announcement Excellent Start But Legislation Needed for Remaining Challenges

      [Shared Services Leadership Coalition] | [10/22/2015 4:00:00 AM]

      The Shared Services Leadership Coalition (SSLC) today applauded DaveMader, Acting Deputy Director for Management at the Office of Management and Budget, for announcing changes that will position the Administration for greater success in streamlining and modernizing of the federal government’s back office functions like financial management, human resources and purchasing, by accelerating use of a business model known as shared services. 

    • Federal shared services: Why legislation is necessary

      [FCW] | [6/22/2015 4:00:00 AM]

      Why is legislation necessary to advance shared services? Doesn't the executive branch have all the authority it needs?

    • OMB’s Dave Mader: A ‘zealot’ for shared services

      [Federal News Radio] | [3/5/2015 5:00:00 AM]

      David Mader came back for a second tour of duty in government to work on some of the most pressing federal financial management issues.

    • What is Shared Services

      [Partnership for Public Service] | []

      In the federal government, shared services is when agencies move common administrative or mission operations to one provider that performs those operations for more than one department, agency, or agency unit. The goal is to improve service delivery and reduce fragmentation, overlap, duplication, and overall costs through standardization, economies of scale and continuous business process improvements.

    • Quarterly Progress Update Contributing programs

      [] | []

      In order to improve the way government delivers services externally, we need to aggressively reform the way government delivers service internally. If we are focused, committed, systematic, and intentional, we can make the sort of transformative changes in our service delivery approach that have altered the course of the commercial retail marketplace and reinvigorated American manufacturing.

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    • PSC Answers Nation’s Calls to Respond to Emergencies

      [PSC] | []

      PSC’s Federal Occupational Health (FOH) has answered the call to duty, time and again, responding to several major events and protecting the health, safety, and welfare of federal employees.

    • insights_03

    • PSC Inspires Innovation in Managing the Business of Government

      [PSC] | []

      PSC has a history of being a leader in the federal government with innovation. We strive to improve business operations for our customer agencies in the delivery of our services. We look for efficiencies in business processes, cost savings, and leveraging technology, which results in better, faster, and lower-cost services.