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Learn about Shared Services

Helping You Focus on Your Core Mission

 

The Program Support Center (PSC) is the largest multi-function shared service provider to the Federal government. Hosted by the U.S. Department of Health and Human Services (HHS), PSC provides our customers support services focused on their needs—so they can focus on their core missions.

Established 20 years ago to reduce HHS’s annual spending and to increase the quality of its administrative services, PSC today offers over 40 services to HHS and other Federal agencies. PSC operates on a competitive fee-for-service basis in four key markets: administrative operations, real estate and logistics, financial management and procurement , and occupational health.

We create value most organizations cannot attain independently and we are continually exploring new options for services to meet market demands and to ensure our customers are meeting their most pressing needs.

PSC provides the essential functions needed to keep government agencies operating. We do everything from managing Federal employee health clinics to delivering mail; from digital archiving to negotiating contracts; and from financial reporting to storing and distributing medical supplies.

 

Why Shared Services

  • Free up labor to focus on critical missions, rather than administrative activities.
  • Provide services immediately by eliminating delays associated with hiring FTEs or contract sourcing.
  • Ease of engagement using Federal Interagency Agreements (IAAs).
  • Gain volume discounts for similar services, products or activities.
  • Access existing contract vehicles to both expedite acquisition and reduce acquisition cost and strategic sourcing.
  • Gain economies of scale and skill.
  • Access to subject matter expertise.
  • Access to insights, lessons learned and best practices of other Federal agencies also working with shared service providers.

Products

  • GO!card® – Innovative method of delivering transit subsidy fringe benefits to federal employees.
  • GovSpace – Scheduling system which allows customers easy access to conference rooms, office, and other federal space.
  • GovZone™ – Single point of access for customers to complete service unique transactions.

 

HHS Policy and Oversight Functions

  • Environmental Programs
  • Fleet
  • Logistics
  • Mail
  • OSHA / Safety
  • Printing
  • Real Property
  • Sustainability Program
  • Travel